Licence Key Updates

Updating a Hasp key license is a two-stage process.

1. Step One

   Extract a license file, called a Client 2 Vendor or c2v file, from the Hasp key and send the file to the Distributor for updating.

2. Step Two

   The Distributor will send back an update file, called a Vendor 2 Client or v2c file, which should be loaded back onto the Hasp key.

Recommended operating system

It is recommended to carry out the update key process on a Windows 10 or Windows 11 PC.

Extracting a c2v File

• Plug the INSUL Hasp key into the PC

• Open INSUL and select Help > About

Find the Help Menu

• From the About window select Licencing > Key

  

• Click on the Key button to show update steps

• Select Step 1: Save Key Information to File

  

Extracting a c2v file, INSUL 9.0.23 and earlier

For INSUL version 9.0, release 23 and earlier, the Key button is on the front of the About window.

• An Open Dialog will appear allowing the c2v file to be saved. By default the save name will include the serial number of the licence and the current date.

  

• email the c2v file to the distributor

Loading a v2c File

After a c2v file has been emailed to the distributor, they will email back a v2c file.

• Save the v2c file locally on your PC.

• Plug the INSUL Hasp key into the PC

• Open INSUL and select Help > About

Find the Help Menu

• From the About window select Licencing > Key

  

• Click on the Key button to show update steps

• Select Step 2: Update Key from v2c file

  

Loading a v2c file, INSUL 9.0.23 and earlier

For INSUL version 9.0, release 23 and earlier, the Key button is on the front of the About window.

• Follow the prompts and select the v2c file emailed from the distributor.

• If the update is successful, INSUL will show:

  Key has been updated

  If the update is not successful, please contact the distributor for further advice.

The v2c file can also be loaded from the Sentinel Admin Control Center